Customer Reviews

We purchased the Deco Bed together with a mattress. Purchase, communication and delivery were excellent. Our bed is solid wood with a great finish and we are very pleased with it. Still we decided the mattress was not us and return it. Returns always stressful, especially when costly, but this is where GLB’s costumer service excels. Our wish to return was not questioned, a replacement plastic cover for the mattress was with us in a day, the mattress was removed a few days after and our refund was paid into our back shortly thereafter minus a small fee. I really can’t imagine what better customer service might look like and GLB is now top of list for beds.

We purchased the Deco Bed together with a mattress. Purchase, communication and delivery were excellent. Our bed is solid wood with a great finish and we are very pleased with it. Still we decided the mattress was not us and return it. Returns always stressful, especially when costly, but this is where GLB’s costumer service excels. Our wish to return was not questioned, a replacement plastic cover for the mattress was with us in a day, the mattress was removed a few days after and our refund was paid into our back shortly thereafter minus a small fee. I really can’t imagine what better customer service might look like and GLB is now top of list for beds.

Really wonderful bed. Very well made, easy enough to put together and I appreciated the urgent delivery after a bad experience with a different company.

I’ve had a week of comfortable sleeping since and I highly recommend it.

We are delighted with our new bed, a space saver king size.

The website was easy to navigate and contained a lot of helpful information. The wood samples arrived within a couple of days of requesting them – very useful for deciding which finish to order.

Living in the remote, rural Scottish Highlands, we didn’t expect next day delivery but were amazed when the bed arrived within 48 hours. We were notified of the delivery time.

The bed was transported in 4 packages, each of which I could move by myself. The packaging was sturdy cardboard and so recyclable. The package containing the assembly instructions was clearly marked – very helpful.

There was a slight hiccup in that we had been sent the ‘ordinary’ king size instructions not the space saver version. As my husband dutifully followed the instructions, it became apparent that the slats would not be level with the top of the frame as they should be on the space saver. I asked a question via the chat on the website. AI answer not helpful but within a very short time a human being had picked up my query and via the chat and also by email had sent the correct version of the instructions. (The side pieces and central strut just had to be fitted the other way up.) Sometimes good customer service becomes apparent in dealing with a problem.

It took my husband a couple of hours to assemble the bed. I’m sure that Get Laid’s own people would be able to do so more quickly.

The fact that the beds are UK made was a major factor in our choosing Get Laid and we would order from them again.

The entire process from start to finish was flawless. Customer service kept us updated about the progress of our bed frame being built and it was delivered exactly when they said it would be. Our amazing delivery driver put it together in less than half an hour and now we have a gorgeous bed.

Very nice good quality strong bed. We are very pleased with it. It was put together quickly.

We love our new Get Laid beds, well designed, sturdy base (we’re tall people!) and highly comfortable mattresses. We’ve had loads of compliments! The under bed storage has been our saviour as we’ve recently down-sized.

Beautifully crafted London bed, made from oak and very solid. Sprung medium double mattress is high quality and very comfy. Very happy indeed, thank you.

Good customer service, nice headboard and side tables which came exatly on time.

Great customer service after I initially bought the wrong bed frame and were super helpful with me exchanging the bed. Also when there was an issue with delivery they again were really helpful liaising with the delivery company to help rectify.
Really love the other bed I have from them too. Would highly recommend their beds.

efficient firm.
kept one in the loop on delivery.

We love our new bed, it was a good price and is beautifully made and was easy to put together. Delivery was good and on time and everything was packaged and arrived undamaged. Communication was also prompt and easy. Overall a great experience, thank you!

Superb quality, arrived exactly as promised. Assembled in a couple of hrs without any issues. Solid wood built. Greatly responsive customer service. Bed was delivered with FedEx, no damages, thanks to proper packaging. will definetely recommend Get Laid Beds

Staff and customer service excellent. Special mention to George who quickly sorted problem with delivery. The bed appears to be excellent ( time will tell). The assembly of the bed was straightforward - there were a couple of places I had to reread the instructions but the individual parts were well marked and all pieces went together accurately ( well done to maker Jake B). Very satisfied with bed and company. Would recommend them to anyone.

We are very happy with our new bed. All the parts were precision made and fitted together snugly.
And it looks very smart.

The bed is beautiful, it's so comfortable and doesn't squeak at all. Paolo did such a great job of putting it together, very quickly, and adjusted the curtains on the canopy for me.

Bed is excellent quality and we loved the range of options that allowed us to buy a low bed for our toddler. Was delivered by a very friendly chap who arrived right on time, put the whole thing together in 20mins and took away all the packaging. This is the second bed we've had from them and we'd definitely recommend them.

I found this company searching on Google. The beds here all looked better to me than on other places I had looked, and I like that they are made in the UK. I ordered a double London Storage Bed, with two full length storage boxes, and a firm mattress, and mattress protector. This all arrived to Northern Ireland very quickly- and for a delivery charge of just £35! It all arrived in nine packages, and when I first looked at it, I did wonder if there was an entire double bed in it, but it's packaged the way it is to make moving it all easy. The instructions were very clear, and I am pleased that the fixings are sturdy looking, also of note is the washer system that leaves a great finished look, recessed in, and not like something cheap with a plastic cover on a screw head. Felt floor protectors were easy to install- I bashed them with a rubber dead blow mallet after sticking them on the bottom of the legs. I have been sleeping extremely well, the bed is silent, although in maybe a month I will go over all the fixings once more just for good measure. Overall I would recommend these beds to anyone, but in particular to those in Northern Ireland, as the delivery isn't a rip off. Top quality made in the UK.