Customer Reviews

Lovely study solid bed- easy peezy to put together and looks great

My first time buying from get laid beds. I'm really happy with my purchase! I visited the local showroom in Leicester l, and the sales assistant I believe it was Steve or Stephen was really friendly and patient as it took me some time to choose a colour. I was given some samples to take home which really helped, as I was less stressed trying to pick a colour on the spot. I ended up purchasing the classic bed in the cinammon stain. The delivery was on time, and the overall customer service has been great. I would definitely recommend this brand to anyone

Great service on the phone when ordering from Spencer. Great bed frame- it's the second one we've ordered in natural raw pine- it's lovely, totally non- toxic and strong and good quality.

Only gripe is the courier- you don't get a window of time when delivery occurs and have to wait in all day anytime until potentially 6pm- although mine came about 11am - but nevertheless you can't make any plans for the day just in case.

I highly recommend the product.

Amaizing quality, fantastic customer service, fast delivery!

Have now bought three beds from Get Laid. All excellent quality. This time we purchased a mattress which is 10/10 for the price. We also opted for the assembly service which I would also highly highly recommend.

We purchased the Deco Bed together with a mattress. Purchase, communication and delivery were excellent. Our bed is solid wood with a great finish and we are very pleased with it. Still we decided the mattress was not us and return it. Returns always stressful, especially when costly, but this is where GLB’s costumer service excels. Our wish to return was not questioned, a replacement plastic cover for the mattress was with us in a day, the mattress was removed a few days after and our refund was paid into our back shortly thereafter minus a small fee. I really can’t imagine what better customer service might look like and GLB is now top of list for beds.

We purchased the Deco Bed together with a mattress. Purchase, communication and delivery were excellent. Our bed is solid wood with a great finish and we are very pleased with it. Still we decided the mattress was not us and return it. Returns always stressful, especially when costly, but this is where GLB’s costumer service excels. Our wish to return was not questioned, a replacement plastic cover for the mattress was with us in a day, the mattress was removed a few days after and our refund was paid into our back shortly thereafter minus a small fee. I really can’t imagine what better customer service might look like and GLB is now top of list for beds.

Really wonderful bed. Very well made, easy enough to put together and I appreciated the urgent delivery after a bad experience with a different company.

I’ve had a week of comfortable sleeping since and I highly recommend it.

We are delighted with our new bed, a space saver king size.

The website was easy to navigate and contained a lot of helpful information. The wood samples arrived within a couple of days of requesting them – very useful for deciding which finish to order.

Living in the remote, rural Scottish Highlands, we didn’t expect next day delivery but were amazed when the bed arrived within 48 hours. We were notified of the delivery time.

The bed was transported in 4 packages, each of which I could move by myself. The packaging was sturdy cardboard and so recyclable. The package containing the assembly instructions was clearly marked – very helpful.

There was a slight hiccup in that we had been sent the ‘ordinary’ king size instructions not the space saver version. As my husband dutifully followed the instructions, it became apparent that the slats would not be level with the top of the frame as they should be on the space saver. I asked a question via the chat on the website. AI answer not helpful but within a very short time a human being had picked up my query and via the chat and also by email had sent the correct version of the instructions. (The side pieces and central strut just had to be fitted the other way up.) Sometimes good customer service becomes apparent in dealing with a problem.

It took my husband a couple of hours to assemble the bed. I’m sure that Get Laid’s own people would be able to do so more quickly.

The fact that the beds are UK made was a major factor in our choosing Get Laid and we would order from them again.

The entire process from start to finish was flawless. Customer service kept us updated about the progress of our bed frame being built and it was delivered exactly when they said it would be. Our amazing delivery driver put it together in less than half an hour and now we have a gorgeous bed.

Very nice good quality strong bed. We are very pleased with it. It was put together quickly.

We love our new Get Laid beds, well designed, sturdy base (we’re tall people!) and highly comfortable mattresses. We’ve had loads of compliments! The under bed storage has been our saviour as we’ve recently down-sized.

Beautifully crafted London bed, made from oak and very solid. Sprung medium double mattress is high quality and very comfy. Very happy indeed, thank you.

Good customer service, nice headboard and side tables which came exatly on time.

Great customer service after I initially bought the wrong bed frame and were super helpful with me exchanging the bed. Also when there was an issue with delivery they again were really helpful liaising with the delivery company to help rectify.
Really love the other bed I have from them too. Would highly recommend their beds.

efficient firm.
kept one in the loop on delivery.

We love our new bed, it was a good price and is beautifully made and was easy to put together. Delivery was good and on time and everything was packaged and arrived undamaged. Communication was also prompt and easy. Overall a great experience, thank you!

Superb quality, arrived exactly as promised. Assembled in a couple of hrs without any issues. Solid wood built. Greatly responsive customer service. Bed was delivered with FedEx, no damages, thanks to proper packaging. will definetely recommend Get Laid Beds