Delivery Information

Fast

We can deliver quickly as we know the importance of having a place to sleep. But you can still choose the day & time that suits you.

Using our specialised couriers we are able to deliver anywhere in the UK and worldwide to 197 countries.

Free Returns

Don’t worry, if your choice is not quite right, you can return to us for a full refund within 14 days.

We do not charge a re-stocking fee like many. T&C’s apply.

Handmade

Yes, believe it or not, we still do make each bed to order by hand.

Over the many years we have streamlined our factory here in Leicester, UK to ensure the balance between speed and quality. Everything we sell is handmade in the UK.

£19

Flat rate cost for anywhere in the UK Mainland

For any number of products in your order, including Mattresses & Bedding

Flat Packed

All beds are flat packed in a minimum of 3 boxes, designed to be lighter and easier for transportation.

This also helps greatly for those putting up their beds in lofts and tight spaces.

Delivery Service

  • standard delivery
  • Standard Delivery
  • • Choice of any day
  • • Items delivered to front door only
glove

    White Glove

  • • Items placed in room of choice
  • • 1 hour call ahead to confirm + SMS
  • • 3 hour refined time slot

+£9

Please enter your postcode to show available dates for this service

glove + setting

    White Glove + Assembly

    Same as White Glove +
  • • Unpack & inspect
  • • Assembled from Flat Pack
  • • Positioned with mattress (if applicable)
  • • Removal of packaging

+£35

Please enter your postcode to show available dates for this service

Please note that for locations that we consider remote in the UK will be on an estimated delivery date service.
Confirmation will be made nearer the time for the exact day.
For deliveries to Scotland, our "White Glove" and "Assembly" are unfortunately not available. Sorry!
Remote Postcodes

Choose Your Delivery Day

Estimate Delivery Cost

We let you choose the delivery day so it works with your schedule, not ours!

MONDAY
27
All Day (8am - 8pm)
Standard £19
Express £39
Saturday +£20
Next Day £49

Total Delivery Cost

£19

Worldwide Shipping

Select Country To Deliver To:

We deliver to 197 countries and territories worldwide (that's nearly all of them).
Delivered In:1 day

Guaranteed landed cost. Customs and duty taxes are included. Mattresses can not be shipped internationally.

Further Delivery Information

All deliveries to the UK mainland are delivered according to what option was selected at checkout when purchased. If you would like your bed to be delivered outside the UK mainland please contact us to discuss the best delivery option and rate.

If you have any queries about your order, simply contact us for an update or check your account and order status. We request 3 working days notice if you wish to postpone your delivery.

Our use of a third party delivery agent ensures your goods are delivered efficiently and to the date requested, however in the unlikely event that goods have been delayed by the delivery agent we can not take responsibility.

It is expected that upon delivery you will sign to acknowledge receipt of your items ordered with the delivery agent and you accept there is no damage to the goods. It is your responsibility to ensure all goods are delivered as ordered. Any damaged goods must not be accepted or signed for and therefore returned with the courier.

For our customer's convenience we offer three tiers of delivery options:

Our standard delivery service is to the front door of your property only and the bed is sent flat-packed for self-assembly. If you’re living in a block of flats, it is not always expected for goods to be taken upstairs and is at the discretion of the delivery driver. Standard delivery includes the option to nominate your chosen day for delivery. Delivery times on the day will vary with our courier and therefore, we, unfortunately, cannot provide you with a time for delivery of your bed, mattress or other product offered by us.

The second is our “White Glove” service which is a 2 person delivery team. Items are placed in the room of your choice. Also included is a 1 hour call ahead + SMS message. White Glove service is available for an additional fee.

White Glove + Assembly is the third option and is the same as White Glove plus assembled by the delivery team in your room of choice. This service also includes an unpack and inspect, positioning of the mattress if applicable and the removal of any packaging. We will contact customers to arrange a suitable time for assembly should this service be chosen. White Glove + Assembly is available for an additional fee.

All international deliveries are a non-guaranteed time service. Any timescales provided are a guide only and may be longer due to other variables, such as customs and local public holidays.

Please note that standard delivery does not include Sunday. White Glove + Assembly is only available between Monday and Friday. *We reserve the right to amend any delivery dates if an order contains a large quantity of items.

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